3CX SMB Plus Functionality

3CX version 20
Admin web interface access to manage users and set up call plan
No additional costs for 3CX app and web client to call, chat and display your status
Recording and listening to conversations afterwards
Voicemail and voicemail to email
Use of call groups where multiple telephones ring at the same time
Flexible design of call menus (Interactive Voice Response)
Queues and music-on-hold
Automatically log in and out of queues based on your status (available/away/do not disturb)
Call reports and queue reports
Forward phone number based on time conditions or holidays
Direct recording and linking of voice messages (when closed or on holiday)
Automatic configuration of IP phones, including remote reboot and firmware updating
Support for video phones
No phone registration issues when using free 3CX SBC software
Overview of all ongoing conversations in the web client panel
Wallboard with queue statistics
Personal phonebook for click-to-call

Unified Communications and Collaboration Tools